GRANBOARD

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Scoring Errors

Does Not Recognize Out

Dart Sometimes Not Recognized

Bullseye Does Not Register

A Specific Number Counting Repeatedly

Wrong Number Registers

QR Code Authentication

I Don't Have QR Code

QR Code or Serial Number Is Damaged and Cannot Be Scanned

I need to reset an Account Linked via QR Authentication

LED

LED Do Not Light or Keep Showing Rainbow

LED MAT Does Not Sync, or GRANBOARD LEDs Malfunction When Connected

LED Stop Lighting Clockwise Starting from 7

Audio & Calls

No Audio When Outputting to a Monitor/TV

No Sound from the App at All

Cannot Voice Chat During Online Play

Connection issues

GRANBOARD not connecting to the app

Unable to connect GRANBOARD in device Bluetooth settings

Connection Keeps Dropping

Sign Up & Login

Verification Email Does Not Arrive

Error on Login and Cannot Sign In

Touch Sensor

Touch Sensor Unresponsive or Triggers Unexpectedly

Touch Sensor LED Does Not Light Properly

Local Play

Setting a Handicap in 01 and Cricket

Account

How to Change Your Password

How to Delete Your Account

Maintenance

How to Fix Stuck Segment

How to Remove Broken Tip

Guest

Register Someone's Account as Guest

Online Play

How to Play Remote Doubles

Setting a Handicap for Online Play

How to Play Local Doubles

How to Play Online Using Player Profile Currently Not Logged In

Block other players

Playdata

Conditions for Stats & Rating to Be Recorded

Separate Player Profiles for Practice vs Play

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Products

GRANBOARD3s

GRANBOARD132

GRANBOARD dash

GRAN EYE

Service

Games

Roadmap

Change Log

Resources

Support

News

Downloads

Dealers

Company

About Us

Contact

Legal

Get it on

Google Play

Download on the

App Store

Be first for giveaways, prizes, app updates and offers.

[data-framer-form] input[name=framer-noscript] { position: absolute; transform: scale(0); }Enable JavaScript to submit this form.

By subscribing, you agree to receive marketing emails from GRAN DARTS. Unsubscribe anytime. See our Privacy Policy.

Dealer Portal

For authorized GRAN dealers.

Sign In

© 2026 GRAN DARTS. All rights reserved.

Products

GRANBOARD3s

GRANBOARD132

GRANBOARD dash

GRAN EYE

Service

Games

Roadmap

Change Log

Resources

Support

News

Downloads

Dealers

Company

About Us

Contact

Legal

Get it on

Google Play

Download on the

App Store

Be first for giveaways, prizes, app updates and offers.

[data-framer-form] input[name=framer-noscript] { position: absolute; transform: scale(0); }Enable JavaScript to submit this form.

By subscribing, you agree to receive marketing emails from GRAN DARTS. Unsubscribe anytime. See our Privacy Policy.

Dealer Portal

For authorized GRAN dealers.

Sign In

© 2026 GRAN DARTS. All rights reserved.