Issue Description

My GRANBOARD is not registering the correct score.

Possible Cause

1. The sensor sheet is damaged

Solution

Replace a Damaged Sensor Sheet

the sensor sheet may be damaged.

For GRANBOARD 3s / 132

To check the condition of sensor sheet, please watch the video below for instructions.

https://youtu.be/U2mX254fqQE

If the sensor sheet shows damage like the reference image, it needs to be replaced.

For GRANBOARD dash

The GRANBOARD dash is not designed for self-maintenance. Do not disassemble it.

For assistance, contact customer support.