Audio & Calls
Preparing the Power Adapter
Description
To get started with GRAN EYE, you need a stable power supply. A power adapter is not included, so please prepare one separately.
Required Power Adapter Specifications
Your adapter must meet all of the following conditions:
USB Type-C Power Delivery (PD) support
12V output capability (25W or higher recommended)
Stable AC power supply
Please prepare a USB-C PD adapter that meets all the above conditions.

Incompatible Adapters (Do Not Use)
The following types of adapters will not work properly with GRAN EYE:
USB-C adapters without 12V output — Insufficient power, device will not work
Non-PD USB-C adapters — Same connector shape but incompatible, causes unstable operation
USB Type-A ports — Including Type-A to Type-C cables
Power strip USB ports — Usually only 5V/1A, not supported
Mobile batteries or PC USB ports — Unstable power supply, device will not work
Why This Matters
GRAN EYE is a high-performance device with onboard AI processing. It requires stable, adequate power to function properly. Using the correct power adapter ensures normal and stable performance.
