Unexpected reaction occurs
Solutions
Remove external lighting equipment
External lighting devices like LED ring lights may emit infrared light and cause false detections
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Something is touching the touch sensor area
Make sure there are no objects in contact with the sensor area.
View Details
Remove external lighting equipment
External lighting devices like LED ring lights may emit infrared light and cause false detections
View Details
Something is touching the touch sensor area
Make sure there are no objects in contact with the sensor area.
View Details
Remove external lighting equipment
External lighting devices like LED ring lights may emit infrared light and cause false detections
View Details
Something is touching the touch sensor area
Make sure there are no objects in contact with the sensor area.
View Details
Knowledge Articles
Still having issues after trying all the solutions?
Still having issues after trying all the solutions?
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