We’re excited to introduce the GranDarts Dealer Portal, a new platform created to make communication and collaboration with our dealers smoother and more transparent.

Previously, important updates like order information, production schedules, and activities were shared mainly through email.

The Dealer Portal now centralizes this information in one place, with greater clarity and frequency.

You can place orders, stay updated on our latest news and schedules, and access information that's difficult to convey through email alone.

What you can do in the Dealer Portal

Place Orders

Submit and manage your orders directly through the portal.

❶ Place an order from here

❷ Check shipping status of your order

❸ Check the submitted order detail

⚠️ Please note

The order detail reflects the quantity requested at the time of submission.

Final shipped quantities may vary depending on stock availability.

Check Production & Container Schedules

View the latest production status and container schedules to better plan your inventory and logistics.

❶ Shipping Status

Status

Preparing: Shipment date is confirmed and arrangements are in progress

Ongoing: In transit

Arriving: Arriving soon (2–7 days out)

Arrived: Arrived at port or warehouse

Shipping Type

Ship icon: Container shipping

Airplane icon: Air shipping

Destination

EU / NL: Cargo to Netherlands warehouse

US / LA: Cargo to Los Angeles warehouse

JP / Tokyo: Cargo to Japan warehouse

Estimated Arrival Date

You can check the estimated arrival date.

In the case of containers, delays may occur due to changes in vessel schedules.

Key Items Included in Shipment

The following key items included in the cargo will be displayed.

• GRANBOARD3s

• GRANBOARD132

• GRANBOARD dash

• GRAN EYE

❷ Production Status

Status

You can check the production progress status.

Preparing: Preparing to place order (including hearing forecasts, etc.)

Ongoing: In production

Complete: Production completed

Production Name

Basically, the name is given as year + production lot number for that year

Expected Production Completion Date

Main item in Production

You can see the main items being produced in that production lot.

News

Important updates that may require your action are highlighted here.

• pre-order requests

• sales forecasts

• incoming stock notice

etc

Topics (Confidential)

Access dealer-only information, including updates and announcements that are not yet publicly available.

Topics (Public)

Quickly view and reference articles that are published for end users, so you can stay aligned with what customers are seeing.

Download Center

Download manuals, product images, and other useful materials for your sales and marketing activities.

Features coming soon

We plan to continue expanding the Dealer Portal with additional features, including:

• A dedicated support channel

• Sales and promotional offers

• Analytics to support your marketing activities

• Multilingual support for pages (German, French, Spanish, etc.)

These additions are designed to help you operate more efficiently and grow your business with GranDarts.

We’d love your feedback

If you have any questions, ideas, or requests, please feel free to share them using the Feedback button in the bottom-right corner of the portal.

Through this platform, we hope to build an even stronger relationship with our dealers.

We encourage you to explore the portal and make full use of it.