Scoring seems inaccurate
Solutions
Adjust brightness
If scoring seems inaccurate, it may be due to environmental lighting conditions
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Set the correct brand of your dartboard
Please verify that you have selected the correct dartboard model in your settings.
View Details
Perform calibration correction using AI
If accuracy declines, please perform AI-based calibration correction
View Details
Adjust the focus
If the camera's focus is off, the image will be blurry and the AI won't be able to accurately detect
View Details
The camera positions are incorrectly set in the system
The app registers the left and right camera positions, but if these are swapped, the scoring will be completely messed up.
View Details
Change AI model
Switching to another AI model may improve scoring accuracy or speed.
View Details
Change the darts and dartboard you're using
Please confirm that your dartboard is compatible with our system
View Details
How to Recalibrate
Adjusting or recalibrating may improve accuracy
View Details
Adjust brightness
If scoring seems inaccurate, it may be due to environmental lighting conditions
View Details
Adjust the focus
If the camera's focus is off, the image will be blurry and the AI won't be able to accurately detect
View Details
Change the darts and dartboard you're using
Please confirm that your dartboard is compatible with our system
View Details
Set the correct brand of your dartboard
Please verify that you have selected the correct dartboard model in your settings.
View Details
The camera positions are incorrectly set in the system
The app registers the left and right camera positions, but if these are swapped, the scoring will be completely messed up.
View Details
How to Recalibrate
Adjusting or recalibrating may improve accuracy
View Details
Perform calibration correction using AI
If accuracy declines, please perform AI-based calibration correction
View Details
Change AI model
Switching to another AI model may improve scoring accuracy or speed.
View Details
Adjust brightness
If scoring seems inaccurate, it may be due to environmental lighting conditions
View Details
Change the darts and dartboard you're using
Please confirm that your dartboard is compatible with our system
View Details
The camera positions are incorrectly set in the system
The app registers the left and right camera positions, but if these are swapped, the scoring will be completely messed up.
View Details
Perform calibration correction using AI
If accuracy declines, please perform AI-based calibration correction
View Details
Adjust the focus
If the camera's focus is off, the image will be blurry and the AI won't be able to accurately detect
View Details
Set the correct brand of your dartboard
Please verify that you have selected the correct dartboard model in your settings.
View Details
How to Recalibrate
Adjusting or recalibrating may improve accuracy
View Details
Change AI model
Switching to another AI model may improve scoring accuracy or speed.
View Details
Adjust brightness
If scoring seems inaccurate, it may be due to environmental lighting conditions
View Details
Set the correct brand of your dartboard
Please verify that you have selected the correct dartboard model in your settings.
View Details
How to Recalibrate
Adjusting or recalibrating may improve accuracy
View Details
Adjust the focus
If the camera's focus is off, the image will be blurry and the AI won't be able to accurately detect
View Details
The camera positions are incorrectly set in the system
The app registers the left and right camera positions, but if these are swapped, the scoring will be completely messed up.
View Details
Perform calibration correction using AI
If accuracy declines, please perform AI-based calibration correction
View Details
Change the darts and dartboard you're using
Please confirm that your dartboard is compatible with our system
View Details
Adjust the camera's field of view
If the dartboard does not fit within the camera's field of view, scoring cannot function properly.
View Details
Change AI model
Switching to another AI model may improve scoring accuracy or speed.
View Details
Adjust brightness
If scoring seems inaccurate, it may be due to environmental lighting conditions
View Details
Adjust the focus
If the camera's focus is off, the image will be blurry and the AI won't be able to accurately detect
View Details
Change the darts and dartboard you're using
Please confirm that your dartboard is compatible with our system
View Details
Set the correct brand of your dartboard
Please verify that you have selected the correct dartboard model in your settings.
View Details
The camera positions are incorrectly set in the system
The app registers the left and right camera positions, but if these are swapped, the scoring will be completely messed up.
View Details
Adjust the camera's field of view
If the dartboard does not fit within the camera's field of view, scoring cannot function properly.
View Details
How to Recalibrate
Adjusting or recalibrating may improve accuracy
View Details
Perform calibration correction using AI
If accuracy declines, please perform AI-based calibration correction
View Details
Change AI model
Switching to another AI model may improve scoring accuracy or speed.
View Details
Adjust brightness
If scoring seems inaccurate, it may be due to environmental lighting conditions
View Details
Change the darts and dartboard you're using
Please confirm that your dartboard is compatible with our system
View Details
The camera positions are incorrectly set in the system
The app registers the left and right camera positions, but if these are swapped, the scoring will be completely messed up.
View Details
How to Recalibrate
Adjusting or recalibrating may improve accuracy
View Details
Change AI model
Switching to another AI model may improve scoring accuracy or speed.
View Details
Adjust the focus
If the camera's focus is off, the image will be blurry and the AI won't be able to accurately detect
View Details
Set the correct brand of your dartboard
Please verify that you have selected the correct dartboard model in your settings.
View Details
Adjust the camera's field of view
If the dartboard does not fit within the camera's field of view, scoring cannot function properly.
View Details
Perform calibration correction using AI
If accuracy declines, please perform AI-based calibration correction
View Details
Still having issues after trying all the solutions?
Still having issues after trying all the solutions?
Contact Customer Support
Contact Customer Support
Our support team will work with you to resolve the issue.
Contact us