No response even when the dart is hit
Solutions
Disconnect manual pairing
Once the app is launched, it will attempt to connect automatically via Bluetooth.
View Details
HUB is malfunctioning
performing the "Connector Disconnect/Reconnect Test"
View Details
The Echo cable is unplugged
The echo cable may be disconnected, causing the sound sensor to not function.
View Details
Echo is malfunctioning
Please perform an operation test. See the details for instruction.
View Details
Disconnect manual pairing
Once the app is launched, it will attempt to connect automatically via Bluetooth.
View Details
The Echo cable is unplugged
The echo cable may be disconnected, causing the sound sensor to not function.
View Details
Echo is malfunctioning
Please perform an operation test. See the details for instruction.
View Details
HUB is malfunctioning
performing the "Connector Disconnect/Reconnect Test"
View Details
Disconnect manual pairing
Once the app is launched, it will attempt to connect automatically via Bluetooth.
View Details
Echo is malfunctioning
Please perform an operation test. See the details for instruction.
View Details
The Echo cable is unplugged
The echo cable may be disconnected, causing the sound sensor to not function.
View Details
HUB is malfunctioning
performing the "Connector Disconnect/Reconnect Test"
View Details
Disconnect manual pairing
Once the app is launched, it will attempt to connect automatically via Bluetooth.
View Details
HUB is malfunctioning
performing the "Connector Disconnect/Reconnect Test"
View Details
Echo installation error
The echo may not be securely attached to the back of the dartboard.
View Details
Echo is malfunctioning
Please perform an operation test. See the details for instruction.
View Details
Disconnect manual pairing
Once the app is launched, it will attempt to connect automatically via Bluetooth.
View Details
Echo installation error
The echo may not be securely attached to the back of the dartboard.
View Details
Echo is malfunctioning
Please perform an operation test. See the details for instruction.
View Details
HUB is malfunctioning
performing the "Connector Disconnect/Reconnect Test"
View Details
Disconnect manual pairing
Once the app is launched, it will attempt to connect automatically via Bluetooth.
View Details
Echo is malfunctioning
Please perform an operation test. See the details for instruction.
View Details
Echo installation error
The echo may not be securely attached to the back of the dartboard.
View Details
HUB is malfunctioning
performing the "Connector Disconnect/Reconnect Test"
View Details
Still having issues after trying all the solutions?
Still having issues after trying all the solutions?
Contact Customer Support
Contact Customer Support
Our support team will work with you to resolve the issue.
Contact us