Cannot connect to both camera
Solutions
Allow app permissions
Make sure all required permissions—Bluetooth, Location, and Local Network—are enabled.
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Insufficient voltage
GRAN EYE requires a USB power adapter that can supply sufficient power.
View Details
Reset the connection settings and reconfigure
Resetting the connection settings and performing a new connection will resolve the issue
View Details
Allow app permissions
Make sure all required permissions—Bluetooth, Location, and Local Network—are enabled.
View Details
Insufficient voltage
GRAN EYE requires a USB power adapter that can supply sufficient power.
View Details
Reset the connection settings and reconfigure
Resetting the connection settings and performing a new connection will resolve the issue
View Details
Allow app permissions
Make sure all required permissions—Bluetooth, Location, and Local Network—are enabled.
View Details
Reset the connection settings and reconfigure
Resetting the connection settings and performing a new connection will resolve the issue
View Details
Insufficient voltage
GRAN EYE requires a USB power adapter that can supply sufficient power.
View Details
Allow app permissions
Make sure all required permissions—Bluetooth, Location, and Local Network—are enabled.
View Details
Insufficient voltage
GRAN EYE requires a USB power adapter that can supply sufficient power.
View Details
Reset the connection settings and reconfigure
Resetting the connection settings and performing a new connection will resolve the issue
View Details
Allow app permissions
Make sure all required permissions—Bluetooth, Location, and Local Network—are enabled.
View Details
Insufficient voltage
GRAN EYE requires a USB power adapter that can supply sufficient power.
View Details
Reset the connection settings and reconfigure
Resetting the connection settings and performing a new connection will resolve the issue
View Details
Allow app permissions
Make sure all required permissions—Bluetooth, Location, and Local Network—are enabled.
View Details
Reset the connection settings and reconfigure
Resetting the connection settings and performing a new connection will resolve the issue
View Details
Insufficient voltage
GRAN EYE requires a USB power adapter that can supply sufficient power.
View Details
Still having issues after trying all the solutions?
Still having issues after trying all the solutions?
Contact Customer Support
Contact Customer Support
Our support team will work with you to resolve the issue.
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