Unable to scan the QR code

The camera may not be ready to scan QR codes

While the light is solid red, the camera is starting.

Please wait until it changes to flashing red.


Camera Status Indicator



The camera may not be in focus

The camera focus can be adjusted by rotating the lens ring.

Removing the lens cap may cause the focus to shift. Please adjust the focus, then try scanning the QR code again.


How to Adjust Focus


The camera may not be ready to scan QR codes

While the light is solid red, the camera is starting.

Please wait until it changes to flashing red.


Camera Status Indicator



The camera may not be in focus

The camera focus can be adjusted by rotating the lens ring.

Removing the lens cap may cause the focus to shift. Please adjust the focus, then try scanning the QR code again.


How to Adjust Focus