GRAN EYE USB Connection Help

Unable to connect to both cameras

• Please allow all three access permissions that are displayed.

• Check the USB adapter you are using.

Recommended USB Adapter Examples

Unable to connect to one camera

• Restart the camera that is not connecting.

Unable to connect to the hub

• Power OFF / ON the hub.

• Check the USB adapter you are using.

Recommended USB Adapter Examples

If the issue is not resolved after trying all of the above, try the following:

• Restart the app

• Restart your device

• Clear the app data, or reinstall the app